2.5 sec in total
234 ms
2.1 sec
165 ms
Welcome to support.understood.org homepage info - get ready to check Support Understood best content for United States right away, or after learning these important things about support.understood.org
Visit support.understood.orgWe analyzed Support.understood.org page load time and found that the first response time was 234 ms and then it took 2.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.
support.understood.org performance score
name
value
score
weighting
Value2.7 s
59/100
10%
Value3.1 s
75/100
25%
Value4.3 s
76/100
10%
Value840 ms
34/100
30%
Value0
100/100
15%
Value6.7 s
56/100
10%
234 ms
360 ms
427 ms
56 ms
252 ms
Our browser made a total of 19 requests to load all elements on the main page. We found that 26% of them (5 requests) were addressed to the original Support.understood.org, 58% (11 requests) were made to P2.zdassets.com and 11% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (807 ms) belongs to the original domain Support.understood.org.
Page size can be reduced by 561.4 kB (69%)
811.5 kB
250.0 kB
In fact, the total size of Support.understood.org main page is 811.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 35% of websites need less resources to load. Javascripts take 734.1 kB which makes up the majority of the site volume.
Potential reduce by 19.0 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 19.0 kB or 69% of the original size.
Potential reduce by 506.7 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 506.7 kB or 69% of the original size.
Potential reduce by 35.7 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.understood.org needs all CSS files to be minified and compressed as it can save up to 35.7 kB or 72% of the original size.
Number of requests can be reduced by 6 (46%)
13
7
The browser has sent 13 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Understood. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and as a result speed up the page load time.
support.understood.org
234 ms
hc
360 ms
en-us
427 ms
application-80c7aad11baf60732a806f5ba7f66d94.css
56 ms
style-f328e6dd35328afc198eb7cfcb6599a3.css
252 ms
jquery-ded366808f7e9b8657865f599dda349a.js
83 ms
script-f328e6dd35328afc198eb7cfcb6599a3.js
275 ms
locales-dac712b042e8667e923847da41eb3a9080dcaa72.js
67 ms
host.js
596 ms
vendor_enduser-2ece5393630b699856d9e895b8a3cc1e.js
136 ms
hc_enduser-e7e646dd454b715a8f77941eda299930.js
129 ms
analytics.js
21 ms
und_logo_tag_r_rgb_150.png
519 ms
logoufooter.png
527 ms
entypo.svg
108 ms
entypo.woff
55 ms
lineto-circular-bold.woff
721 ms
lineto-circular-book.woff
807 ms
collect
32 ms
support.understood.org accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
Links do not have a discernible name
support.understood.org best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Detected JavaScript libraries
support.understood.org SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Links are not crawlable
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Image elements do not have [alt] attributes
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.understood.org can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.understood.org main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
support.understood.org
Open Graph description is not detected on the main page of Support Understood. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: