Tools & Wizards About Us
usefulfeedback.com screenshot

Report Summary

  • 24

    Performance

    Renders faster than
    43% of other websites

  • 91

    Accessibility

    Visual factors better than
    that of 76% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 85

    SEO

    Google-friendlier than
    55% of websites

usefulfeedback.com

Civica Complaints Management - Powered by iCasework | Civica

Page Load Speed

3.8 sec in total

First Response

398 ms

Resources Loaded

1.9 sec

Page Rendered

1.5 sec

usefulfeedback.com screenshot

About Website

Click here to check amazing Usefulfeedback content. Otherwise, check out these important facts you probably never knew about usefulfeedback.com

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Key Findings

We analyzed Usefulfeedback.com page load time and found that the first response time was 398 ms and then it took 3.4 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.

Performance Metrics

usefulfeedback.com performance score

24

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.5 s

14/100

10%

LCP (Largest Contentful Paint)

Value16.3 s

0/100

25%

SI (Speed Index)

Value9.3 s

13/100

10%

TBT (Total Blocking Time)

Value1,080 ms

24/100

30%

CLS (Cumulative Layout Shift)

Value0.098

90/100

15%

TTI (Time to Interactive)

Value17.1 s

4/100

10%

Network Requests Diagram

www.usefulfeedback.com

398 ms

511 ms

gtm.js

101 ms

styles.css

40 ms

modernizr.js

70 ms

Our browser made a total of 52 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original Usefulfeedback.com, 65% (34 requests) were made to Civica.com and 10% (5 requests) were made to Use.typekit.net. The less responsive or slowest element that took the longest time to load (511 ms) relates to the external source Civica.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 347.4 kB (15%)

Content Size

2.3 MB

After Optimization

2.0 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Usefulfeedback.com main page is 2.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Images take 1.6 MB which makes up the majority of the site volume.

HTML Optimization

-77%

Potential reduce by 147.5 kB

  • Original 191.0 kB
  • After minification 161.4 kB
  • After compression 43.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 29.6 kB, which is 16% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 147.5 kB or 77% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 1.6 MB
  • After minification 1.6 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Usefulfeedback images are well optimized though.

JavaScript Optimization

-34%

Potential reduce by 178.3 kB

  • Original 522.3 kB
  • After minification 522.2 kB
  • After compression 344.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 178.3 kB or 34% of the original size.

CSS Optimization

-32%

Potential reduce by 21.6 kB

  • Original 68.6 kB
  • After minification 68.6 kB
  • After compression 46.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Usefulfeedback.com needs all CSS files to be minified and compressed as it can save up to 21.6 kB or 32% of the original size.

Requests Breakdown

Number of requests can be reduced by 25 (68%)

Requests Now

37

After Optimization

12

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 37 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Usefulfeedback. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 18 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

www.usefulfeedback.com

www.usefulfeedback.com

398 ms

511 ms

gtm.js

gtm.js

101 ms

styles.css

styles.css

40 ms

modernizr.js

modernizr.js

70 ms

pcm2ijz.js

pcm2ijz.js

84 ms

es6-shim.min.js

es6-shim.min.js

210 ms

system-polyfills.js

system-polyfills.js

65 ms

shims-for-IE.js

shims-for-IE.js

71 ms

shim.min.js

shim.min.js

71 ms

zone.js

zone.js

71 ms

Reflect.js

Reflect.js

70 ms

livevalidation_standalone.compressed.js

livevalidation_standalone.compressed.js

71 ms

jquery.min.js

jquery.min.js

68 ms

libs.js

libs.js

94 ms

scripts.js

scripts.js

88 ms

find.js

find.js

75 ms

build.js

build.js

93 ms

icon-breadcrumb-arrow.svg

icon-breadcrumb-arrow.svg

100 ms

icon-breadcrumb-print.svg

icon-breadcrumb-print.svg

86 ms

icon-product-list-arrow.svg

icon-product-list-arrow.svg

422 ms

icon-quote--left--blue.svg

icon-quote--left--blue.svg

86 ms

icon-quote--right--blue.svg

icon-quote--right--blue.svg

86 ms

young-woman-working-on-laptop.jpg

young-woman-working-on-laptop.jpg

87 ms

icon-chevron.svg

icon-chevron.svg

421 ms

hr-during-job-interview-at-business-office-meeting-banner.png

hr-during-job-interview-at-business-office-meeting-banner.png

87 ms

professional-female-holding-business-conversation-banner.png

professional-female-holding-business-conversation-banner.png

90 ms

16_9_innovate-and-gain-a-competitive-advantage-through-analysis-of-customer-complaints.jpg

16_9_innovate-and-gain-a-competitive-advantage-through-analysis-of-customer-complaints.jpg

89 ms

streamlinecase-management-grid-block.jpg

streamlinecase-management-grid-block.jpg

88 ms

icon-breadcrumb-arrow.svg

icon-breadcrumb-arrow.svg

23 ms

icon-breadcrumb-print.svg

icon-breadcrumb-print.svg

331 ms

icon-quote--right--blue.svg

icon-quote--right--blue.svg

22 ms

icon-quote--left--blue.svg

icon-quote--left--blue.svg

330 ms

ai.0.js

ai.0.js

325 ms

formsubmittoken

formsubmittoken

438 ms

icon-share.svg

icon-share.svg

312 ms

symbols.svg

symbols.svg

313 ms

elqCfg.min.js

elqCfg.min.js

45 ms

civica_logo_desktop.svg

civica_logo_desktop.svg

48 ms

young-employee-working-with-a-headset-banner.png

young-employee-working-with-a-headset-banner.png

53 ms

icon-share.svg

icon-share.svg

39 ms

symbols.svg

symbols.svg

39 ms

icon-chevron.svg

icon-chevron.svg

65 ms

icon-product-list-arrow.svg

icon-product-list-arrow.svg

66 ms

d

d

40 ms

d

d

104 ms

d

d

55 ms

d

d

56 ms

svrGP

svrGP

93 ms

svrGP

svrGP

106 ms

svrGP.aspx

svrGP.aspx

26 ms

p.gif

p.gif

15 ms

Accessibility Review

usefulfeedback.com accessibility score

91

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[role] values are not valid

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

usefulfeedback.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

usefulfeedback.com SEO score

85

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Usefulfeedback.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Usefulfeedback.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

usefulfeedback.com

Open Graph data is detected on the main page of Usefulfeedback. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: