Tools & Wizards About Us
zendesk.com.br screenshot

Report Summary

  • 9

    Performance

    Renders faster than
    23% of other websites

  • 97

    Accessibility

    Visual factors better than
    that of 92% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 86

    SEO

    Google-friendlier than
    60% of websites

zendesk.com.br

Zendesk Software de atendimento ao cliente e CRM de vendas | Melhor de 2024

Page Load Speed

21.4 sec in total

First Response

238 ms

Resources Loaded

20.4 sec

Page Rendered

709 ms

zendesk.com.br screenshot

About Website

Welcome to zendesk.com.br homepage info - get ready to check Zendesk best content for Brazil right away, or after learning these important things about zendesk.com.br

O Zendesk é um software de atendimento ao cliente premiado, adotado por mais de 200 mil clientes. Aumente a satisfação de seus clientes com suporte por SMS, celular, telefone, email, chat em tempo rea...

Visit zendesk.com.br

Key Findings

We analyzed Zendesk.com.br page load time and found that the first response time was 238 ms and then it took 21.1 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster.

Performance Metrics

zendesk.com.br performance score

9

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.8 s

27/100

10%

LCP (Largest Contentful Paint)

Value17.3 s

0/100

25%

SI (Speed Index)

Value9.7 s

11/100

10%

TBT (Total Blocking Time)

Value3,240 ms

2/100

30%

CLS (Cumulative Layout Shift)

Value0.395

26/100

15%

TTI (Time to Interactive)

Value17.3 s

4/100

10%

Network Requests Diagram

www.zendesk.com.br

238 ms

112699136.js

300 ms

screen.min.71e9c2a7.css

496 ms

screen_i18n.min.ed3795f8.css

183 ms

bugsnag-2.min.js

225 ms

Our browser made a total of 94 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Zendesk.com.br, 23% (22 requests) were made to D1eipm3vz40hy0.cloudfront.net and 12% (11 requests) were made to D26a57ydsghvgx.cloudfront.net. The less responsive or slowest element that took the longest time to load (16.3 sec) relates to the external source Image2.pubmatic.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.4 MB (49%)

Content Size

2.8 MB

After Optimization

1.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Zendesk.com.br main page is 2.8 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Javascripts take 1.1 MB which makes up the majority of the site volume.

HTML Optimization

-77%

Potential reduce by 69.7 kB

  • Original 90.2 kB
  • After minification 90.2 kB
  • After compression 20.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 69.7 kB or 77% of the original size.

Image Optimization

-3%

Potential reduce by 21.8 kB

  • Original 856.9 kB
  • After minification 835.2 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Zendesk images are well optimized though.

JavaScript Optimization

-57%

Potential reduce by 657.7 kB

  • Original 1.1 MB
  • After minification 1.1 MB
  • After compression 487.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 657.7 kB or 57% of the original size.

CSS Optimization

-87%

Potential reduce by 619.4 kB

  • Original 712.3 kB
  • After minification 700.6 kB
  • After compression 92.8 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Zendesk.com.br needs all CSS files to be minified and compressed as it can save up to 619.4 kB or 87% of the original size.

Requests Breakdown

Number of requests can be reduced by 55 (67%)

Requests Now

82

After Optimization

27

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 82 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Zendesk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 29 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

www.zendesk.com.br

www.zendesk.com.br

238 ms

112699136.js

112699136.js

300 ms

screen.min.71e9c2a7.css

screen.min.71e9c2a7.css

496 ms

screen_i18n.min.ed3795f8.css

screen_i18n.min.ed3795f8.css

183 ms

bugsnag-2.min.js

bugsnag-2.min.js

225 ms

ip.js

ip.js

225 ms

plugins.min.084c37ad.js

plugins.min.084c37ad.js

258 ms

webutils.min.9eb85166.js

webutils.min.9eb85166.js

201 ms

global.min.21a1d2b5.js

global.min.21a1d2b5.js

217 ms

E-v1.js

E-v1.js

280 ms

event

event

63 ms

live.js

live.js

505 ms

home-light-header.jpg

home-light-header.jpg

1241 ms

logo-zendesk_2X.png

logo-zendesk_2X.png

498 ms

background-pin.png

background-pin.png

78 ms

icon-pin-top.png

icon-pin-top.png

78 ms

icon-arrow-right-large.png

icon-arrow-right-large.png

76 ms

icon-arrow-left-large.png

icon-arrow-left-large.png

77 ms

Globe.jpg

Globe.jpg

547 ms

backg-ticketing.jpg

backg-ticketing.jpg

547 ms

backg-knowledge.jpg

backg-knowledge.jpg

577 ms

backg-chat.jpg

backg-chat.jpg

547 ms

backg-insights.jpg

backg-insights.jpg

546 ms

backg-auto.jpg

backg-auto.jpg

724 ms

backg-security.jpg

backg-security.jpg

714 ms

backg-mobile.jpg

backg-mobile.jpg

720 ms

backg-integrations.jpg

backg-integrations.jpg

715 ms

customer-logos.png

customer-logos.png

796 ms

DNRR.woff

DNRR.woff

297 ms

DNRM.woff

DNRM.woff

297 ms

DNRB.woff

DNRB.woff

297 ms

DNLTUL.woff

DNLTUL.woff

422 ms

PNL.woff

PNL.woff

422 ms

PNR.woff

PNR.woff

421 ms

DNLTR.woff

DNLTR.woff

484 ms

DNLTM.woff

DNLTM.woff

675 ms

buddhy-bg-2.png

buddhy-bg-2.png

642 ms

nav-sprite.png

nav-sprite.png

433 ms

icon-error.png

icon-error.png

458 ms

slide_share.png

slide_share.png

432 ms

entypo.woff

entypo.woff

1634 ms

heap-1646711747.js

heap-1646711747.js

387 ms

56cbaac850918bccff000042.js

56cbaac850918bccff000042.js

489 ms

gtm.js

gtm.js

484 ms

elqCfg.min.js

elqCfg.min.js

786 ms

hub.html

hub.html

554 ms

iframe_shim

iframe_shim

111 ms

mub9akaxps.json

mub9akaxps.json

105 ms

hit

hit

337 ms

96187d2ec85ec977f060b76893084d69d7f92d01.jpg

96187d2ec85ec977f060b76893084d69d7f92d01.jpg

573 ms

h

h

517 ms

analytics.js

analytics.js

435 ms

conversion_async.js

conversion_async.js

392 ms

sdr.js

sdr.js

467 ms

fbds.js

fbds.js

741 ms

insight.min.js

insight.min.js

465 ms

V17TikA4.min.js

V17TikA4.min.js

463 ms

oct.js

oct.js

601 ms

8095uc553826.js

8095uc553826.js

457 ms

hub.min.js

hub.min.js

173 ms

activityi;src=4452918;type=audie0;cat=allpa0;ord=9420981060900;~oref=https%3A%2F%2Fwww.zendesk.com.br%2F

activityi;src=4452918;type=audie0;cat=allpa0;ord=9420981060900;~oref=https%3A%2F%2Fwww.zendesk.com.br%2F

579 ms

svrGP

svrGP

475 ms

434 ms

366738.gif

366738.gif

93 ms

tagjs

tagjs

76 ms

ect.html

ect.html

628 ms

tp

tp

120 ms

pixel

pixel

323 ms

344 ms

adsct

adsct

394 ms

adsct

adsct

341 ms

mput

mput

542 ms

ip.json

ip.json

78 ms

svrGP.aspx

svrGP.aspx

145 ms

adsct

adsct

357 ms

1184 ms

collect

collect

105 ms

forms.min.js

forms.min.js

489 ms

Pug

Pug

16328 ms

pixel

pixel

85 ms

pixel

pixel

525 ms

316 ms

ga-audiences

ga-audiences

306 ms

ga-audiences

ga-audiences

239 ms

cb

cb

216 ms

sd

sd

49 ms

tap.php

tap.php

59 ms

cb

cb

7 ms

cb

cb

8 ms

ncm

ncm

13 ms

stylesheet.v2.css

stylesheet.v2.css

123 ms

300 ms

ui-bg_flat_75_ffffff_40x100.png

ui-bg_flat_75_ffffff_40x100.png

51 ms

73 ms

Accessibility Review

zendesk.com.br accessibility score

97

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

zendesk.com.br best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

zendesk.com.br SEO score

86

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    PT

  • Language Claimed

    PT

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Zendesk.com.br can be misinterpreted by Google and other search engines. Our service has detected that Portuguese is used on the page, and it matches the claimed language. Our system also found out that Zendesk.com.br main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

zendesk.com.br

Open Graph data is detected on the main page of Zendesk. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: