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zendesk.com.ru screenshot

Report Summary

  • 19

    Performance

    Renders faster than
    36% of other websites

  • 95

    Accessibility

    Visual factors better than
    that of 86% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 100

    SEO

    Google-friendlier than
    94% of websites

zendesk.com.ru

Zendesk: Customer Service Software & Sales CRM | Best in 2024

Page Load Speed

1.4 sec in total

First Response

164 ms

Resources Loaded

912 ms

Page Rendered

351 ms

zendesk.com.ru screenshot

About Website

Welcome to zendesk.com.ru homepage info - get ready to check Zendesk best content for Russia right away, or after learning these important things about zendesk.com.ru

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Visit zendesk.com.ru

Key Findings

We analyzed Zendesk.com.ru page load time and found that the first response time was 164 ms and then it took 1.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Performance Metrics

zendesk.com.ru performance score

19

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.7 s

29/100

10%

LCP (Largest Contentful Paint)

Value4.3 s

41/100

25%

SI (Speed Index)

Value13.7 s

2/100

10%

TBT (Total Blocking Time)

Value14,530 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.32

36/100

15%

TTI (Time to Interactive)

Value39.2 s

0/100

10%

Network Requests Diagram

zendesk.com.ru

164 ms

www.zendesk.com.ru

181 ms

www.zendesk.com

63 ms

gtm.js

193 ms

polyfills-c67a75d1b6f99dc8.js

52 ms

Our browser made a total of 47 requests to load all elements on the main page. We found that 4% of them (2 requests) were addressed to the original Zendesk.com.ru, 51% (24 requests) were made to Zendesk.com and 40% (19 requests) were made to Web-assets.zendesk.com. The less responsive or slowest element that took the longest time to load (376 ms) relates to the external source Zen-marketing-emea.s3.eu-west-1.amazonaws.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 542.3 kB (89%)

Content Size

609.6 kB

After Optimization

67.3 kB

  • HTML
  • Images

In fact, the total size of Zendesk.com.ru main page is 609.6 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. HTML takes 605.9 kB which makes up the majority of the site volume.

HTML Optimization

-89%

Potential reduce by 541.9 kB

  • Original 605.9 kB
  • After minification 605.9 kB
  • After compression 64.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 541.9 kB or 89% of the original size.

Image Optimization

-9%

Potential reduce by 333 B

  • Original 3.7 kB
  • After minification 3.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Zendesk images are well optimized though.

Requests Breakdown

Number of requests can be reduced by 23 (66%)

Requests Now

35

After Optimization

12

  • Images
  • JavaScript

The browser has sent 35 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Zendesk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 24 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

zendesk.com.ru

zendesk.com.ru

164 ms

www.zendesk.com.ru

www.zendesk.com.ru

181 ms

www.zendesk.com

www.zendesk.com

63 ms

gtm.js

gtm.js

193 ms

polyfills-c67a75d1b6f99dc8.js

polyfills-c67a75d1b6f99dc8.js

52 ms

optimizely.js

optimizely.js

72 ms

webpack-bad2581c753d2fbc.js

webpack-bad2581c753d2fbc.js

41 ms

framework-6f841690455742a6.js

framework-6f841690455742a6.js

49 ms

main-b64bea3972a92d3d.js

main-b64bea3972a92d3d.js

47 ms

_app-d9e345403ca0d87f.js

_app-d9e345403ca0d87f.js

49 ms

e736fd49-c676feb9811b9b66.js

e736fd49-c676feb9811b9b66.js

62 ms

6023c1ed-c84265baecf90682.js

6023c1ed-c84265baecf90682.js

63 ms

8180fdc6-60d6a294bb0d9fd8.js

8180fdc6-60d6a294bb0d9fd8.js

172 ms

f64c5a3d-fc300d3729a6122b.js

f64c5a3d-fc300d3729a6122b.js

173 ms

70573-7a8045944adffba7.js

70573-7a8045944adffba7.js

173 ms

7291-c707f4a11d12dd4a.js

7291-c707f4a11d12dd4a.js

176 ms

46066-bb64d984e12fd5bb.js

46066-bb64d984e12fd5bb.js

173 ms

56814-7cdf9ae7cc08eacf.js

56814-7cdf9ae7cc08eacf.js

186 ms

16462-df4a3149c798c86b.js

16462-df4a3149c798c86b.js

175 ms

18477-932134fe5fa4395f.js

18477-932134fe5fa4395f.js

192 ms

9036-e03c452e7b32469a.js

9036-e03c452e7b32469a.js

186 ms

54407-38d0cf181cccf976.js

54407-38d0cf181cccf976.js

210 ms

23610-fc06f3de6f40dabe.js

23610-fc06f3de6f40dabe.js

210 ms

95279-0c022896f7f1c628.js

95279-0c022896f7f1c628.js

210 ms

index-b82213d20435e60a.js

index-b82213d20435e60a.js

213 ms

_buildManifest.js

_buildManifest.js

209 ms

_ssgManifest.js

_ssgManifest.js

208 ms

relate24-hero.webp

relate24-hero.webp

126 ms

liberty.png

liberty.png

376 ms

shopify.svg

shopify.svg

81 ms

squarespace.svg

squarespace.svg

82 ms

uber.svg

uber.svg

86 ms

stanley-black-decker.svg

stanley-black-decker.svg

84 ms

tesco.svg

tesco.svg

83 ms

lush.svg

lush.svg

169 ms

ingram.svg

ingram.svg

170 ms

grubhub.svg

grubhub.svg

168 ms

border.png

border.png

171 ms

ZendeskSocial-Regular.woff

ZendeskSocial-Regular.woff

97 ms

ZendeskSocialExtended-Medium.woff

ZendeskSocialExtended-Medium.woff

97 ms

ZendeskSocial-Medium.woff

ZendeskSocial-Medium.woff

94 ms

ZendeskSocialCondensed-Bold.woff

ZendeskSocialCondensed-Bold.woff

92 ms

ZendeskSocialExtended-Bold.woff

ZendeskSocialExtended-Bold.woff

95 ms

ZendeskSocial-Bold.woff

ZendeskSocial-Bold.woff

98 ms

FeatureDisplay-Bold-Web.woff

FeatureDisplay-Bold-Web.woff

65 ms

FeatureDisplay-Medium-Web.woff

FeatureDisplay-Medium-Web.woff

136 ms

FeatureDisplay-Regular-Web.woff

FeatureDisplay-Regular-Web.woff

73 ms

Accessibility Review

zendesk.com.ru accessibility score

95

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

zendesk.com.ru best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

zendesk.com.ru SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Zendesk.com.ru can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Zendesk.com.ru main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

zendesk.com.ru

Open Graph data is detected on the main page of Zendesk. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: