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zop.im screenshot

Report Summary

  • 40

    Performance

    Renders faster than
    59% of other websites

  • 94

    Accessibility

    Visual factors better than
    that of 83% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

zop.im

Live chat support 2024 guide: Definition, Benefits, Best Practices

Page Load Speed

1.5 sec in total

First Response

117 ms

Resources Loaded

640 ms

Page Rendered

712 ms

zop.im screenshot

About Website

Visit zop.im now to see the best up-to-date Zop content and also check out these interesting facts you probably never knew about zop.im

In 2021, live chat support is vital. Learn the benefits of live chat and how to use chat support services to make sure you’re ready to grow and thrive.

Visit zop.im

Key Findings

We analyzed Zop.im page load time and found that the first response time was 117 ms and then it took 1.4 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.

Performance Metrics

zop.im performance score

40

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

45/100

10%

LCP (Largest Contentful Paint)

Value3.1 s

74/100

25%

SI (Speed Index)

Value8.7 s

16/100

10%

TBT (Total Blocking Time)

Value5,790 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.032

100/100

15%

TTI (Time to Interactive)

Value28.1 s

0/100

10%

Network Requests Diagram

zop.im

117 ms

63 ms

104 ms

gtm.js

104 ms

polyfills-c67a75d1b6f99dc8.js

53 ms

Our browser made a total of 53 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original Zop.im, 68% (36 requests) were made to Zendesk.com and 25% (13 requests) were made to Web-assets.zendesk.com. The less responsive or slowest element that took the longest time to load (228 ms) relates to the external source Zendesk.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 420.9 kB (82%)

Content Size

513.0 kB

After Optimization

92.2 kB

  • HTML
  • Images

In fact, the total size of Zop.im main page is 513.0 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. HTML takes 484.8 kB which makes up the majority of the site volume.

HTML Optimization

-87%

Potential reduce by 420.9 kB

  • Original 484.8 kB
  • After minification 484.7 kB
  • After compression 63.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 420.9 kB or 87% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 28.2 kB
  • After minification 28.2 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Zop images are well optimized though.

Requests Breakdown

Number of requests can be reduced by 34 (89%)

Requests Now

38

After Optimization

4

  • Images
  • JavaScript

The browser has sent 38 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Zop. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 35 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

zop.im

zop.im

117 ms

63 ms

104 ms

gtm.js

gtm.js

104 ms

polyfills-c67a75d1b6f99dc8.js

polyfills-c67a75d1b6f99dc8.js

53 ms

optimizely.js

optimizely.js

79 ms

83254.8b6fb91bfa0661ef.js

83254.8b6fb91bfa0661ef.js

88 ms

8c24c6ae-af20cf99e99c4f7e.js

8c24c6ae-af20cf99e99c4f7e.js

87 ms

46066-bb64d984e12fd5bb.js

46066-bb64d984e12fd5bb.js

91 ms

89904-8e4121d068f94bf2.js

89904-8e4121d068f94bf2.js

93 ms

723-2c022078ea6bbb8a.js

723-2c022078ea6bbb8a.js

92 ms

85067-d6c518d7c716d9cf.js

85067-d6c518d7c716d9cf.js

112 ms

29767-5d3e55e85bcdea76.js

29767-5d3e55e85bcdea76.js

109 ms

33431-ae0e77d458fb5768.js

33431-ae0e77d458fb5768.js

120 ms

4551-19823f22b07b3e77.js

4551-19823f22b07b3e77.js

117 ms

29009-dea4aba5546aaf49.js

29009-dea4aba5546aaf49.js

120 ms

39676-0bedadd578301771.js

39676-0bedadd578301771.js

118 ms

82925-d072112e68d9cd27.js

82925-d072112e68d9cd27.js

130 ms

31078.28956e5479fafd10.js

31078.28956e5479fafd10.js

133 ms

16011.f4576ad911417731.js

16011.f4576ad911417731.js

139 ms

webpack-5508a526178fe211.js

webpack-5508a526178fe211.js

144 ms

framework-6f841690455742a6.js

framework-6f841690455742a6.js

147 ms

main-b64bea3972a92d3d.js

main-b64bea3972a92d3d.js

161 ms

_app-207c810d11a5f3df.js

_app-207c810d11a5f3df.js

193 ms

e736fd49-55bd9043e0b64ca6.js

e736fd49-55bd9043e0b64ca6.js

150 ms

6023c1ed-c84265baecf90682.js

6023c1ed-c84265baecf90682.js

191 ms

8180fdc6-60d6a294bb0d9fd8.js

8180fdc6-60d6a294bb0d9fd8.js

194 ms

16039-4674027b338837ce.js

16039-4674027b338837ce.js

195 ms

93138-e4d0fc714d22ff6f.js

93138-e4d0fc714d22ff6f.js

196 ms

32826-ada5ae8d9447f256.js

32826-ada5ae8d9447f256.js

196 ms

31797-b6d5908732c79429.js

31797-b6d5908732c79429.js

211 ms

5751-2f81493406974678.js

5751-2f81493406974678.js

217 ms

23501-2c56192ccd27ba13.js

23501-2c56192ccd27ba13.js

210 ms

52010-2b64f3924b20288c.js

52010-2b64f3924b20288c.js

223 ms

48699-0ca801cc506bd4cd.js

48699-0ca801cc506bd4cd.js

210 ms

%5Bslug%5D-b8b47cda9382a9af.js

%5Bslug%5D-b8b47cda9382a9af.js

223 ms

_buildManifest.js

_buildManifest.js

227 ms

_ssgManifest.js

_ssgManifest.js

228 ms

live%20chat%20support.jpg

live%20chat%20support.jpg

76 ms

zendesk-logo-white.svg

zendesk-logo-white.svg

119 ms

live%20chat%20support.gif

live%20chat%20support.gif

67 ms

PNR.woff

PNR.woff

115 ms

PNL.woff

PNL.woff

156 ms

PNT.woff

PNT.woff

158 ms

PNSB.woff

PNSB.woff

154 ms

PNB.woff

PNB.woff

145 ms

PNXB.woff

PNXB.woff

159 ms

PNBL.woff

PNBL.woff

155 ms

SHSN.woff

SHSN.woff

23 ms

SHSNBold.woff

SHSNBold.woff

14 ms

SHSNBlack.woff

SHSNBlack.woff

23 ms

SHSNMedium.woff

SHSNMedium.woff

23 ms

SHSNLight.woff

SHSNLight.woff

68 ms

Accessibility Review

zop.im accessibility score

94

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Best Practices

zop.im best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

zop.im SEO score

93

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Zop.im can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Zop.im main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

zop.im

Open Graph data is detected on the main page of Zop. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: