Tools & Wizards About Us
freshdesk.de screenshot

Report Summary

  • 37

    Performance

    Renders faster than
    56% of other websites

  • 98

    Accessibility

    Visual factors better than
    that of 94% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

freshdesk.de

Freshdesk: Kundenservice-Software | Freshworks

Page Load Speed

485 ms in total

First Response

85 ms

Resources Loaded

400 ms

Page Rendered

0 ms

freshdesk.de screenshot

About Website

Click here to check amazing Freshdesk content for Germany. Otherwise, check out these important facts you probably never knew about freshdesk.de

Begeistern Sie Ihre Kunden mit Omnichannel-Supportlösungen für sinnvolle Kommunikation in allen Kanälen ✓ Schnellere Amortisierung ✓ 21 Tage kostenlos testen

Visit freshdesk.de

Key Findings

We analyzed Freshdesk.de page load time and found that the first response time was 85 ms and then it took 400 ms to load all DOM resources and completely render a web page. This is an excellent result, as only 5% of websites can load faster.

Performance Metrics

freshdesk.de performance score

37

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

48/100

10%

LCP (Largest Contentful Paint)

Value3.4 s

66/100

25%

SI (Speed Index)

Value13.1 s

2/100

10%

TBT (Total Blocking Time)

Value7,140 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.033

100/100

15%

TTI (Time to Interactive)

Value34.0 s

0/100

10%

Network Requests Diagram

freshdesk.de

85 ms

117 ms

polyfills-c67a75d1b6f99dc8.js

106 ms

webpack-915604806c02f8ff.js

123 ms

framework-7751730b10fa0f74.js

134 ms

Our browser made a total of 20 requests to load all elements on the main page. We found that 5% of them (1 request) were addressed to the original Freshdesk.de, 65% (13 requests) were made to Freshworks.com and 15% (3 requests) were made to Dam.freshworks.com. The less responsive or slowest element that took the longest time to load (201 ms) relates to the external source Freshworks.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 361.6 kB (58%)

Content Size

628.5 kB

After Optimization

266.9 kB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Freshdesk.de main page is 628.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. HTML takes 417.0 kB which makes up the majority of the site volume.

HTML Optimization

-87%

Potential reduce by 361.6 kB

  • Original 417.0 kB
  • After minification 416.8 kB
  • After compression 55.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 361.6 kB or 87% of the original size.

Image Optimization

-2%

Potential reduce by 39 B

  • Original 2.2 kB
  • After minification 2.2 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Freshdesk images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 33 B

  • Original 209.3 kB
  • After minification 209.3 kB
  • After compression 209.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

Number of requests can be reduced by 13 (72%)

Requests Now

18

After Optimization

5

  • Images
  • JavaScript

The browser has sent 18 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Freshdesk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 14 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

freshdesk.de

freshdesk.de

85 ms

117 ms

polyfills-c67a75d1b6f99dc8.js

polyfills-c67a75d1b6f99dc8.js

106 ms

webpack-915604806c02f8ff.js

webpack-915604806c02f8ff.js

123 ms

framework-7751730b10fa0f74.js

framework-7751730b10fa0f74.js

134 ms

main-220db4dea5af5d87.js

main-220db4dea5af5d87.js

128 ms

_app-edf6a8b0e58744e9.js

_app-edf6a8b0e58744e9.js

124 ms

fec483df-c8cf40203e53dd6e.js

fec483df-c8cf40203e53dd6e.js

165 ms

749-034ffee64cf88d7a.js

749-034ffee64cf88d7a.js

165 ms

32-7f120a59488e4f22.js

32-7f120a59488e4f22.js

178 ms

%5B%5B...slug%5D%5D-8340de2881331d2a.js

%5B%5B...slug%5D%5D-8340de2881331d2a.js

201 ms

_buildManifest.js

_buildManifest.js

174 ms

_ssgManifest.js

_ssgManifest.js

175 ms

headerLogoDark.webp

headerLogoDark.webp

120 ms

104 ms

freshdesk-hero-banner-updated.webp

freshdesk-hero-banner-updated.webp

80 ms

rainbow_line.png

rainbow_line.png

69 ms

otSDKStub.js

otSDKStub.js

75 ms

freshworks.js

freshworks.js

61 ms

E-v1.js

E-v1.js

57 ms

Accessibility Review

freshdesk.de accessibility score

98

Accessibility Issues

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

Best Practices

freshdesk.de best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

freshdesk.de SEO score

93

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    DE

  • Language Claimed

    DE

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Freshdesk.de can be misinterpreted by Google and other search engines. Our service has detected that German is used on the page, and it matches the claimed language. Our system also found out that Freshdesk.de main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

freshdesk.de

Open Graph data is detected on the main page of Freshdesk. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: