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apps.genesys.com screenshot

Report Summary

  • 77

    Performance

    Renders faster than
    84% of other websites

  • 98

    Accessibility

    Visual factors better than
    that of 94% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 100

    SEO

    Google-friendlier than
    94% of websites

apps.genesys.com

Contact Center Solutions | Omnichannel Customer Experience | Genesys

Page Load Speed

1.1 sec in total

First Response

137 ms

Resources Loaded

743 ms

Page Rendered

248 ms

apps.genesys.com screenshot

About Website

Visit apps.genesys.com now to see the best up-to-date Apps Genesys content for United States and also check out these interesting facts you probably never knew about apps.genesys.com

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Visit apps.genesys.com

Key Findings

We analyzed Apps.genesys.com page load time and found that the first response time was 137 ms and then it took 991 ms to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

apps.genesys.com performance score

77

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.0 s

51/100

10%

LCP (Largest Contentful Paint)

Value4.5 s

38/100

25%

SI (Speed Index)

Value3.5 s

88/100

10%

TBT (Total Blocking Time)

Value70 ms

99/100

30%

CLS (Cumulative Layout Shift)

Value0.039

99/100

15%

TTI (Time to Interactive)

Value3.1 s

95/100

10%

Network Requests Diagram

genesys.com

137 ms

www.genesys.com

193 ms

117374425.js

112 ms

html-video-bg.min.js

35 ms

lazyload.min.js

43 ms

Our browser made a total of 35 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Apps.genesys.com, 3% (1 request) were made to Cdn.intellimize.co. The less responsive or slowest element that took the longest time to load (193 ms) relates to the external source Genesys.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 508.3 kB (83%)

Content Size

615.5 kB

After Optimization

107.2 kB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Apps.genesys.com main page is 615.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. HTML takes 596.2 kB which makes up the majority of the site volume.

HTML Optimization

-85%

Potential reduce by 508.3 kB

  • Original 596.2 kB
  • After minification 596.2 kB
  • After compression 87.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 508.3 kB or 85% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 15.9 kB
  • After minification 15.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Apps Genesys images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 13 B

  • Original 3.4 kB
  • After minification 3.4 kB
  • After compression 3.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

We found no issues to fix!

Requests Now

32

After Optimization

32

  • Images
  • JavaScript

The browser has sent 32 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Apps Genesys. According to our analytics all requests are already optimized.

Network Requests Diagram

genesys.com

genesys.com

137 ms

www.genesys.com

www.genesys.com

193 ms

117374425.js

117374425.js

112 ms

html-video-bg.min.js

html-video-bg.min.js

35 ms

lazyload.min.js

lazyload.min.js

43 ms

genesys-logo-base.svg

genesys-logo-base.svg

54 ms

genesys-logo-base-white-orange-bug.svg

genesys-logo-base-white-orange-bug.svg

15 ms

2024-menu-solutions-industries-284.webp

2024-menu-solutions-industries-284.webp

13 ms

customer-innovation-awards-2024-thumbnail.webp

customer-innovation-awards-2024-thumbnail.webp

18 ms

2024-menu-partners-240.webp

2024-menu-partners-240.webp

27 ms

2024-menu-resources-240.jpg

2024-menu-resources-240.jpg

25 ms

2024-menu-company-240.jpg

2024-menu-company-240.jpg

37 ms

virgin-atlantic-logo-2024-wht.svg

virgin-atlantic-logo-2024-wht.svg

32 ms

coke-cbss-2024-wht.svg

coke-cbss-2024-wht.svg

28 ms

rabobank-2024-wht.svg

rabobank-2024-wht.svg

34 ms

electrolux-2024-wht.svg

electrolux-2024-wht.svg

37 ms

unisys-2024-wht.svg

unisys-2024-wht.svg

47 ms

NDVH-logo-54.webp

NDVH-logo-54.webp

40 ms

NDVH-customer-hero-op.webp

NDVH-customer-hero-op.webp

50 ms

2024-homepage-sunrays-ndvh-fixed.svg

2024-homepage-sunrays-ndvh-fixed.svg

67 ms

2024-EO-Infographic.webp

2024-EO-Infographic.webp

59 ms

2024-homepage-thumbnail-mq-v1.webp

2024-homepage-thumbnail-mq-v1.webp

57 ms

2024-homepage-thumbnail-idc-v1.webp

2024-homepage-thumbnail-idc-v1.webp

50 ms

2024-homepage-thumbnail-forrester-v1.webp

2024-homepage-thumbnail-forrester-v1.webp

51 ms

G2-Spring-2024-Leader-SVG.webp

G2-Spring-2024-Leader-SVG.webp

54 ms

Easiest-to-Use.webp

Easiest-to-Use.webp

152 ms

AI-2.webp

AI-2.webp

63 ms

Top-50-Contact-Center.webp

Top-50-Contact-Center.webp

152 ms

Leader-LA.webp

Leader-LA.webp

158 ms

Leader-EMEA.webp

Leader-EMEA.webp

153 ms

tech-cares-2023-flat-1.webp

tech-cares-2023-flat-1.webp

156 ms

2024-TopRated-TrustRadius-Gradient.webp

2024-TopRated-TrustRadius-Gradient.webp

157 ms

2024-homepage-gc-product-shot-v2.webp

2024-homepage-gc-product-shot-v2.webp

156 ms

genesys-logo-base-white.svg

genesys-logo-base-white.svg

153 ms

HankenGrotesk-VariableFont_wght.ttf

HankenGrotesk-VariableFont_wght.ttf

112 ms

Accessibility Review

apps.genesys.com accessibility score

98

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

apps.genesys.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

apps.genesys.com SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Apps.genesys.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Apps.genesys.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

apps.genesys.com

Open Graph data is detected on the main page of Apps Genesys. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: