Report Summary

  • 50

    Performance

    Renders faster than
    68% of other websites

  • 84

    Accessibility

    Visual factors better than
    that of 56% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 96

    SEO

    Google-friendlier than
    90% of websites

i9contactcenter.com.br

INOVE Experience

Page Load Speed

17.7 sec in total

First Response

1.6 sec

Resources Loaded

12.5 sec

Page Rendered

3.7 sec

i9contactcenter.com.br screenshot

About Website

Visit i9contactcenter.com.br now to see the best up-to-date I 9 Contactcenter content for Brazil and also check out these interesting facts you probably never knew about i9contactcenter.com.br

INOVE | Contact Center, Call Center, Telemarketing, Empresa para Call Center, Empresa de Contact Center, Empresa de Telemarketing

Visit i9contactcenter.com.br

Key Findings

We analyzed I9contactcenter.com.br page load time and found that the first response time was 1.6 sec and then it took 16.2 sec to load all DOM resources and completely render a web page. This is a poor result, as 95% of websites can load faster.

Performance Metrics

i9contactcenter.com.br performance score

50

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value7.8 s

0/100

10%

LCP (Largest Contentful Paint)

Value7.9 s

3/100

25%

SI (Speed Index)

Value20.5 s

0/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.026

100/100

15%

TTI (Time to Interactive)

Value7.8 s

45/100

10%

Network Requests Diagram

i9contactcenter.com.br

1572 ms

i9xc.com

5552 ms

5388d5f2284cce0f2c5de82a45de55ee.css

246 ms

style.min.css

42 ms

mediaelementplayer-legacy.min.css

41 ms

Our browser made a total of 66 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original I9contactcenter.com.br, 91% (60 requests) were made to I9xc.com and 6% (4 requests) were made to C0.wp.com. The less responsive or slowest element that took the longest time to load (5.6 sec) relates to the external source I9xc.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 490.2 kB (12%)

Content Size

4.1 MB

After Optimization

3.6 MB

In fact, the total size of I9contactcenter.com.br main page is 4.1 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Images take 4.0 MB which makes up the majority of the site volume.

HTML Optimization

-78%

Potential reduce by 58.3 kB

  • Original 75.0 kB
  • After minification 74.8 kB
  • After compression 16.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 58.3 kB or 78% of the original size.

Image Optimization

-10%

Potential reduce by 418.1 kB

  • Original 4.0 MB
  • After minification 3.6 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. I 9 Contactcenter images are well optimized though.

JavaScript Optimization

-1%

Potential reduce by 21 B

  • Original 2.7 kB
  • After minification 2.7 kB
  • After compression 2.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-25%

Potential reduce by 13.7 kB

  • Original 54.7 kB
  • After minification 54.6 kB
  • After compression 41.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. I9contactcenter.com.br needs all CSS files to be minified and compressed as it can save up to 13.7 kB or 25% of the original size.

Requests Breakdown

Number of requests can be reduced by 4 (6%)

Requests Now

64

After Optimization

60

The browser has sent 64 CSS, Javascripts, AJAX and image requests in order to completely render the main page of I 9 Contactcenter. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 5 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

i9contactcenter.com.br accessibility score

84

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

ARIA IDs are not unique

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

i9contactcenter.com.br best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

i9contactcenter.com.br SEO score

96

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    PT

  • Language Claimed

    PT

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise I9contactcenter.com.br can be misinterpreted by Google and other search engines. Our service has detected that Portuguese is used on the page, and it matches the claimed language. Our system also found out that I9contactcenter.com.br main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph data is detected on the main page of I 9 Contactcenter. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: