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Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

helpdesk.timetoknow.com

Helpdesk | TimeToKnow

Page Load Speed

3.5 sec in total

First Response

801 ms

Resources Loaded

2.5 sec

Page Rendered

163 ms

helpdesk.timetoknow.com screenshot

About Website

Click here to check amazing Helpdesk Time To Know content for Israel. Otherwise, check out these important facts you probably never knew about helpdesk.timetoknow.com

customer support platform

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Key Findings

We analyzed Helpdesk.timetoknow.com page load time and found that the first response time was 801 ms and then it took 2.7 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

helpdesk.timetoknow.com performance score

0

Network Requests Diagram

helpdesk.timetoknow.com

801 ms

osticket.css

271 ms

theme.css

543 ms

typeahead.css

276 ms

jquery-ui-1.10.3.custom.min.css

548 ms

Our browser made a total of 26 requests to load all elements on the main page. We found that all of those requests were addressed to Helpdesk.timetoknow.com and no external sources were called. The less responsive or slowest element that took the longest time to load (1.2 sec) belongs to the original domain Helpdesk.timetoknow.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 394.7 kB (66%)

Content Size

599.7 kB

After Optimization

205.0 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Helpdesk.timetoknow.com main page is 599.7 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only 10% of websites need less resources to load. Javascripts take 435.7 kB which makes up the majority of the site volume.

HTML Optimization

-68%

Potential reduce by 3.3 kB

  • Original 4.9 kB
  • After minification 4.5 kB
  • After compression 1.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 3.3 kB or 68% of the original size.

Image Optimization

-13%

Potential reduce by 6.5 kB

  • Original 50.0 kB
  • After minification 43.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Helpdesk Time To Know needs image optimization as it can save up to 6.5 kB or 13% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-70%

Potential reduce by 302.9 kB

  • Original 435.7 kB
  • After minification 420.4 kB
  • After compression 132.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 302.9 kB or 70% of the original size.

CSS Optimization

-75%

Potential reduce by 81.9 kB

  • Original 109.1 kB
  • After minification 98.8 kB
  • After compression 27.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpdesk.timetoknow.com needs all CSS files to be minified and compressed as it can save up to 81.9 kB or 75% of the original size.

Requests Breakdown

Number of requests can be reduced by 13 (54%)

Requests Now

24

After Optimization

11

  • Images
  • JavaScript
  • CSS

The browser has sent 24 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Helpdesk Time To Know. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and from 8 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

helpdesk.timetoknow.com

helpdesk.timetoknow.com

801 ms

osticket.css

osticket.css

271 ms

theme.css

theme.css

543 ms

typeahead.css

typeahead.css

276 ms

jquery-ui-1.10.3.custom.min.css

jquery-ui-1.10.3.custom.min.css

548 ms

thread.css

thread.css

418 ms

redactor.css

redactor.css

682 ms

font-awesome.min.css

font-awesome.min.css

543 ms

jquery-1.8.3.min.js

jquery-1.8.3.min.js

965 ms

jquery-ui-1.10.3.custom.min.js

jquery-ui-1.10.3.custom.min.js

1249 ms

jquery.multifile.js

jquery.multifile.js

682 ms

osticket.js

osticket.js

687 ms

bootstrap-typeahead.js

bootstrap-typeahead.js

687 ms

redactor.min.js

redactor.min.js

1093 ms

redactor-osticket.js

redactor-osticket.js

828 ms

page_bg.png

page_bg.png

142 ms

nav_bg.png

nav_bg.png

139 ms

home.png

home.png

142 ms

new.png

new.png

141 ms

status.png

status.png

141 ms

new_ticket_icon.png

new_ticket_icon.png

273 ms

check_status_icon.png

check_status_icon.png

275 ms

poweredby.png

poweredby.png

280 ms

FhHRx-Spinner.gif

FhHRx-Spinner.gif

278 ms

logo.png

logo.png

140 ms

print.css

print.css

139 ms

SEO Factors

helpdesk.timetoknow.com SEO score

0

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpdesk.timetoknow.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Helpdesk.timetoknow.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

helpdesk.timetoknow.com

Open Graph description is not detected on the main page of Helpdesk Time To Know. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: